Explaination of Services
Q: What is the difference between types of massages?
A: Relaxation massage is a full body massage including feet, arms and head using light to medium pressure and long, slow strokes to soothe the central nervous system and induce deep relaxation.
For therapeutic massage, full body massage is recommended but it can also be done on targeted areas. Medium to heavy pressure is used while implementing therapeutic techniques to treat pain, release muscles and breakdown trigger points and seized tissue. Therapists will use their own discretion regarding pressure and it may be mildly uncomfortable but also relieving.
For hot stone massage, we use a mixture of relaxation and therapeutic techniques along with heated lava stones in the therapists hands during intervals to heat and relax the muscles in order to create a deeper massage with less pressure or pain. Hot stones are used on the back and backs of legs during a 60 min massage and on the full body during a 90 min or more massage.
Deep tissue massage uses deep therapy techniques to manipulate and soften tensed muscles and tissue. Therapist usually uses elbows and forearms to achieve deepest/broadest pressure. This technique is usually combined with trigger point release and Myofascial work. It can be done on a targeted area but is regularly done on back and backs of legs.
Myofascial massage treats the body's fascia which is the layer of tissue that rests between the muscle and fat/skin layers. Sometimes this layer can harden or cling to surrounding tissues causing muscles to lose full mobility and resulting in pain and shortening of muscles over time. Another issue caused by tense fascia is lack of proper blood and lymphatic circulation. Therapists use slow, deep techniques to help fascia gain mobility and release connective tissues. This can be very intense. Usually this is a targeted therapy on an affected area. Myofascial work can be done on any area of the body but we cannot treat the whole body in 60 minutes. It should be done in sections over several treatments if full body is desired.
Q: What does your Cleansing Facial involve?
A: Our cleansing facial begins with a green tea gel cleanser and rinse. We fully massage the face and décolletage with virgin coconut oil to stimulate blood circulation, lift, revitalize and prepare skin for scrub. We use an energizing pink grapefruit exfoliating scrub which promotes healthy skin cell restoration. Third step is the application of the black sugar and charcoal polishing mask which detoxes skin and absorbs impurities while removing dead skin cells. Full massage of the neck and head using Wild Fig and Pink Cedar lotion and optional keratin oil for the hair. We protect the eyes with the use of smooth argan oil eye cream which hydrates and plumps the under eye area. We then apply the golden grain brightening mask which lifts moisture levels abd uses vitamin c to brighten and firm. While the mask sets we massage the arms, hands, shoulders and head. Our final step is to fully cleanse the face and apply the Honeydew and Chamomile deep hydrating mask which can stay on the skin for up to eight hours, allowing you to continue your day while rejuvenating skin.
Q: What is included in the massage and facial package?
A: Choice of relaxation, therapeutic or hot stone massage combined with cleansing facial. Service totals about 80 minutes. Back portion of body including legs, back, head and neck is massaged first. After turning into the back, we begin the facial, starting with the green tea gel cleanser and rinse, massage of the face and décolletage with virgin coconut oil, and use of energizing pink grapefruit exfoliating scrub. We then protect eyes with use of smooth argan oil eye cream and apply the Golden Grain brightening mask which lifts hydration levels and uses vitamin c to brighten and firm. During the setting of the mask, we massage the head, neck, shoulders and arms with wild fig and pink cedar lotion. We then return to rinse face and apply the finishing chamomile and honeydew deep hydration mask which can stay on the face for up to eight hours to hydrate while you continue your day. We complete the massage by finishing the front of the legs and feet!
Q: Can I use my Regenesis gift certificates at your location?
A: We recently moved our business from a clinic on Whyte Ave called Regenesis. This clinic was a shared space being rented by several therapists operating under their own business lisence. We are not responsible for all gift cards sold at this location as each therapist in the clinic sold gift cards with the 'Regenesis' logo individually signed by the therapist. We can direct you to a certain therapists name and phone number to reach them but we are only responsible for gift certificates sold by 'Seppie'. Sorry for the confusion and poor management on behalf of Regenesis clinic in this regard.
Q: How does the home service massage work?
A: For only an extra 50 cents per kilometre, receive excellent massage or spa services in your own home. We can accommodate one or two clients at a time, considering space in your home. We bring everything you need including tables, sheets and products.
Q: What is included in the home service pedicure?
A: Relax on your cozy chair or sofa while we set up a pedicure station in your home! Soak your feet in our mixture of herbal bubbles and Epsom salts. We scrape away dead, flaky skin and soften callouses. We use an exfoliating scrub to smooth feet. Continue to soak while, foot by foot, we remove excess and dead cuticles, and electric file toe nails to fully clean toe nails and beds. Shaping and filing toe nails, followed by oil treatment and foot and calf massage using buttery lotion. Pedicure can end with either strengthening oil, clear or coloured nail polish. Designs can be done for an extra $2 per toe. We clean up and you rest! Access to warm, running water and sink or tub is required.
Q: What is involved in the home service body scrub?
A: This service can be done alone as a full body spa treatment or done as an add on to the end of your massage. This service is done while you are covered, lying on a massage table, or you can wear a bikini. We apply the Soap & Glory Scrub 'Em and Leave ' Em Body Buff to your back, feet, legs, hands, arms and décolletage. We massage your head, allowing scrub to seep into skin and cleanse pores. During half scrub we begin after your full body massage. We use warm water to remove residue. It is recommended that you rinse off in a shower after treatment as product may remain.
Q: How do your loyalty cards work?
A: The black and white stamp cards are for individual use. The clients name is printed on the back. It counts for a 60-min relaxation, therapeutic or hot stone massage. The price starts at $75 and decreases by $10 every visit, down to $35. Deep tissue massage can be given using the stamp cards by adding $10 to each stamp. Cards can also be used for home service massages by adding the 50 cent per kilometre charge on top of each stamp, making the total massage price the price of the stamp plus the charge.
Q: What are the purple and white striped cards?
A: Those are referral cards. They are meant to be given to your friends and family for them to try our massage for the first time for $40 for a 60 minute relaxation, therapeutic or hot stone massage. These cards are only for new clients who have not visited us in 12 months or more. Referral cards can also be used for deep tissue massage for $55 and home service by adding the 50 cent per kilometre charge. The card has a 'to and from' line. When referring a client, write their name in the 'to' line and your name in the 'from' line. When a client uses the referral card, the person who referred the new client will receive a $5 discount on their next stamp. We retain the right to refuse the use of a referral card. Please mention card upon booking :)
*NOTE: stamp cards are not valid when using a gift certificate or prepaid voucher. Dollar amount gift certificates are deducted by normal service rates only. Groupon vouchers are only valid for Groupon service and cannot be combined with other promotions.